Emergency Management

Responding to emergencies in the private sector

All organizations need to be ready to face emergency situations. Some industries, including utilities, telcos, oil and gas, and mining, need robust emergency management programs that are able to respond to emergencies in their networks and in the field. Others are predominantly concerned about their office site locations.

We can help your organization develop or enhance your emergency management capability, align it with regulatory compliance obligations and make sure it’s both lean and fit for purpose.

Our integrated approach

We’re increasingly integrating emergency management programs with other response disciplines, such as incident management (including cyber), crisis management and business continuity.

Having a consistent approach to managing incidents across your entire organization leads to more effective response, reducing the impact and duration of incidents experienced.

How we can help

Health check

Understand what’s working and what isn’t

We’ll review the current state of your program against industry standards and common practices, identifying areas of both strength and weakness. Working with you, we’ll set a target state for each area of your program and then provide practical recommendations on how to get there.

Program development

Build your emergency management program

We help newer organizations, combining entities, and new projects and sites build emergency management capabilities that align with standards and reflect the risk profile of the sites or areas needed.

Program enhancement

Address gaps or remove unnecessary effort

Sometimes gaps are identified through audits, real events or exercises. We can help you address these gaps in a way that’s efficient and pragmatic, using insights based on what we’ve seen work at similar organizations.

Sometimes programs can become bloated over time, and we can help streamline them while keeping them aligned with regulation.

Exercising

Build your capacity for response

We’re increasingly seeing organizations use their existing emergency response capability and structure to respond to a broad range of incidents—not just emergencies. We can help you develop an exercise program, as well as help design and facilitate exercises using a broad range of realistic scenarios to expose your team to things they’re not used to dealing with.

After-action reviews

Turn lessons observed into lessons learned

There are lessons to be learned from every activation of your emergency management plan. We’ll help you capture those lessons, and we’ll work with you to implement the required changes and continue to evolve your program and capability over time.

Contact us

Edward Matley

Edward Matley

National Crisis & Resilience Leader, Partner, PwC Canada

Tel: +1 604 806 7634

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